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Accepting a Ride Request for an Existing Rider.

James Young
  • Updated


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6 STEPS

  1. The first step is to open CTS Software - TripMaster and click Ride Requests

    Step 1 image

  2. Click Approve

    Step 2 image

  3. When the delegate enters a new rider, the system will look for a match in your database, if one is found you will get this message.

    Step 3 image

  4. If you would like to use the match, Click Continue. You can also search for another match in the rider search field.

    Step 4 image

  5. Update and necessary information and click Save and Close

    Step 5 image

  6. That's it. You're done.

    Step 6 image

Here's an interactive tutorial for the visual learners

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