Accepting a Ride Request for a New Rider

13 STEPS

1. The first step is to open CTS Software - TripMaster and click Ride Requests

   

2. Click Approve

   

3. When the delegate enters a new rider, the system will look for a match in your database, if one is not found you will get this message.
   

   

4. You can search for an existing rider in the Rider Search box.

   

5. If you would like to create a new rider, Click Continue.

   

6. This will open a a Rider Master for the new rider and you can edit any required information. Scroll down and click Save.

   

7. When saving the reservation, you will have to assign a account.

   

8. Select Edit eligible accounts

   

9. Click the desired account

   

10. Click Save

    

11. Select the account

    

12. Click Save and Close

    

13. That's it. You're done.

    

Here's an interactive tutorial for the visual learners