Rider - Creating a Ride Request

30 STEPS

1. The first step is to open Rider Portal and click Request New Ride

   

2. Select the Reservation Type

   

3. Click Next

   

4. Click the Calendar to select the date.

   

5. With your mouse, Select the Ride Date

   

6. Enter the requested Time

   

7. Click Next

   

8. Click Select or search for address.

   

9. You can select a saved address or type n a new address or site.

   

10. You can enter an apartment or suite number in the Optional Address Information (house, appt, notes)

    

11. Click Next

    

12. To enter the drop-off address Click Select or search for address.

    

13. Scroll down and click Select or search for address.

    

14. Select or search for address.

    

15. When you start typing you can select the desired address

    

16. Click Next

    

17. Here you can enter any Special Instructions the transportation provider needs to know

    

18. Click Next

    

19. If a return ride is needed select Create Return Ride or if you are finished select Complete Request

    

20. You can edit the information for the return ride if needed by selecting Edit Return

    

21. Click Next

    

22. For this example, I want to change the time to 3:00 pm 

    

23. Click Next

    

24. Click Next

    

25. Click Next

    

26. Click Next

    

27. Click Submit Request

    

28. You can create another request by selecting Yes, but if you are finished Click No

    

29. Since this ride request is for a future date Click Future Rides

    

30. You will now see the requested rides and their status.That's it. You're done.The Transportation Provider now has you request and will let you know if they are unable to schedule the request.

    

Here's an interactive tutorial for the visual learners