22 STEPS
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To create a new Ride Request. The first step is to open Rider Portal and click Request New Ride
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You can select an existing rider by searching for the Rider or create a New Rider.
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For this example I am going to select James Young
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Select the desired Reservation Type
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Click the Calendar to select the ride request date.
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Select the date
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You can enter the desired drop-off time by either typing in the time or using the arrow keys to the right.
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For the pickup an drop-off addresses you can select a saved site or enter a new address or site. click Select or search for address.
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For the pickup address I am going to select the saved home address.
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You can enter an apartment or suite number in Optional Address Information (house, appt, notes)field.
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You can enter a new address by typing in the the address or name of a site click Select or search for address.
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Select the desired address
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You can enter any information that the transportation provider needs to know here.
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Click Create Request
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If a return ride is needed select Create Return Ride or if you are finished select Complete Request
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You can edit the information for the return ride if needed by selecting Edit Return
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For this example, I want to change the time to 9:30 am
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Scroll down and click Edit Request
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Click Submit Request
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You can create another request by selecting Yes, but if you are finished Click No
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If you would like to reveiw your ride request. Click Future Rides
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You will now see the requested rides and their status.That's it. You're done.The Transportation Provider now has you request and will let you know if they are unable to schedule the request.
Here's an interactive tutorial for the visual learners